CORPORATE POLICIES

CORPORATE POLICIES

Skyline Center is wholly dedicated to fulfilling its mission in an ethical and compliant manner. Policies have been implemented to ensure management and employees diligently adhere to these guidelines in performing their job duties. For more detailed information please feel free to download and read the policies below.

ETHICS POLICY

FRAUD, WASTE AND ABUSE POLICY

PRIVACY NOTICE

PRIVACY NOTICE

DISCRIMINATION IS AGAINST THE LAW

Skyline Center, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Skyline Center, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Skyline Center, Inc.:

  •  Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    •  Qualified sign language interpreters

    •  Written information in other formats (large print, audio, accessible electronic formats, other formats)

  •  Provides free language services to people whose primary language is not English, such as:

    •  Qualified interpreters

    •  Information written in other languages

                         

If you need these services, contact Skyline Center, Inc.’s Corporate Compliance Officer.

                         

If you believe that Skyline Center, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by calling (855) 661-2667.

If you need help filing a grievance, the Skyline Center, Inc. Corporate Compliance Officer is available to help you.  Assistance is available in person or by contacting the Compliance Officer via one of the following methods:

  • Mail: Compliance Officer, 2600 N 4th Street, Clinton, Iowa 52732

  • Phone: (563) 243-4065

  • Fax: (563) 243-9901

  • Email: Compliance@SkylineCenter.org

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201; Phone: (800) 368-1019, TDD: (800) 537-7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

PROFICIENCY OF LANGUAGE ASSISTANCE SERVICES

ATTENTION:  If you speak a language listed below, language assistance services, free of charge, are available to you.  If you require language assistance, please call (563) 243-4065.

 

Languages:  Arabic

                     Chinese

                     French

                     German

                     Hindi

                     Karen

                     Korean

                     Laotian

                     Pennsylvanian Dutch

                     Russian

                     Serbo-Croatian

                     Spanish

                     Tagalog

                     Thai

                     Vietnamese